British Airways don’t allow us to make use of the lounge facility in London.This certainly normally takes away the quite privileges we imagined we had gained through the years.
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I flew to Ireland on nine/fifteen/fifteen and returned on 9/twenty five/fifteen. This was my 1st Intercontinental flight and my initial time for you to fly in a few years. The staff have been great along with the food was good. Ease and comfort on the way more than was Alright as I'd an aisle seat but was in the midst of 5 seats on the return flight and the person’s chair before me was all of the way back again (appeared a bit further back again than some) and I had been not able to watch videos as it had been as well shut and could rarely put my tray down to eat. When returning, I stored awaiting my bag and it just wasn’t there so went into the counter and question.
As a business, you've stepped way outside of line using a general public posture on this. But the position you’ve taken efficiently favors “discrimination†versus all other folks who're entitled for the Distinctive protecting provisions loved by a privileged minority.
The thing is a carefully linked example of this with American Airlines. I lately took a trip they usually never ever obtained me to my desired destination.
Upon arrival in Panama with flight AA959 one of the 2 luggages, a Roncato baggage, ( photos attached ) value €189 arrived damaged. I quickly went to the suitable office In the airport, where the sole comment was that they handed me a « checking Write-up Damage see », which I enclose herewith. I invested the next day shopping for a whole new luggage and wanting to get in contact with your places of work through the telephone quantities indicated around the stated document without, on the other hand, acquiring any reply – the cell phone is rarely answered and the line goes blank right after many minutes of ready, regardless of which range I dial. I As a result carry on my journey and on my arrival in Miami airport for my return journey (flight AA2198 on March 24) I yet again try and Speak to your office at the airport, but the only advice they may give me was to challenge a complaint through your internet site, which I am now executing. Besides the above mentioned, I do have One more – and possibly extra major – criticism. At some time of my reservation I paid out an extra $88 ($44 Each individual) for added comfort and ease seats. To my shock, the seats turned out being the normal – no additional – seats.
Be sure to consider this so other travellers won’t have the same encounter…..I would really like a reply from You furthermore may..
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Also, there are actually identification specifications on the airport as it relates to domestic airline travel. All shoppers age 18 a long time and older should current Formal photo identification in advance of boarding the aircraft.
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Luis not simply received us on the flight but up grade to top notch. This was a giant treat for us. The flight selection was AA2386 in case I spelled Luis’s last identify Incorrect.
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This apply will not be a single American Airways ought to proceed to follow as is dehumanizing and down appropriate inconsiderate of paying buyers. This encounter has entirely remaining a foul taste in my mouth and it took clear of the great getaway I lately expert .